PURPOSE OF POSITION
The primary purpose of the Logistics Coordinator position is to ensure freight coverage for assigned trucks. Under general mentorship, this role handles all processes for moving a shipment from pick-up to delivery, and works with other departments as needed in order to provide complete service to customers. This role requires that the Coordinator possess a strong sales acumen to achieve company goals and to ultimately lead opportunities for division growth.
DUTIES
- Profitably develop and manage a network of shippers and freight brokers
- Negotiate freight rates
- Request and audit all necessary shipping and contract documents prior to load acceptance and dispatch
- Verify accuracy of freight billing and dispute discrepancies accordingly
- Dispatch load assignments and assist drivers with routing and other needs or questions
- Monitor load progress to ensure that drivers are complying with administrative policies and procedures, safety rules, and government regulations
- Monitor product movement from shipper to receiver to ensure load is delivered on time and in the intended condition. Follow up on service failures and take corrective measures
- Ensure customer satisfaction and adequate service levels where freight is picked up and delivered using safe, reliable practices.
- Run inquiry and ad-hoc reports as requested
- Respond to a high volume of communications daily by email and phone
- Solicit new sales by developing leads and cold calling potential customers.
- Other duties as assigned
SKILLS AND QUALIFICATIONS
- Bachelor’s degree or 1+ years of recent experience within the transportation or logistics industry
- Ability to perform in a deadline-driven environment with rapidly changing priorities
- High degree of initiative and independent execution
- Intermediate proficiency in general computer and business software use
- Some knowledge of time/distance geography is ideal
- Excellent communication skills
- Ability to quickly analyze information/written communications and identify potential issues
- Ability to extract variables from verbal information and use them to formulate and solve basic algebraic expressions
- Ability to calculate or closely estimate arithmetic problems in your head
BENEFITS
- Excellent benefits that include health, dental, and vision
- Paid vacation
345 E Oregon Ave, Ste 229, Creswell, OR 97426