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PURPOSE OF POSITION


The primary purpose of the Logistics Coordinator position is to ensure freight coverage for assigned trucks. Under general mentorship, this role handles all processes for moving a shipment from pick-up to delivery, and works with other departments as needed in order to provide complete service to customers. This role requires that the Coordinator possess a strong sales acumen to achieve company goals and to ultimately lead opportunities for division growth.

DUTIES

  • Profitably develop and manage a network of shippers and freight brokers
  • Negotiate freight rates
  • Request and audit all necessary shipping and contract documents prior to load acceptance and dispatch
  • Verify accuracy of freight billing and dispute discrepancies accordingly
  • Dispatch load assignments and assist drivers with routing and other needs or questions
  • Monitor load progress to ensure that drivers are complying with administrative policies and procedures, safety rules, and government regulations
  • Monitor product movement from shipper to receiver to ensure load is delivered on time and in the intended condition. Follow up on service failures and take corrective measures
  • Ensure customer satisfaction and adequate service levels where freight is picked up and delivered using safe, reliable practices.
  • Run inquiry and ad-hoc reports as requested
  • Respond to a high volume of communications daily by email and phone
  • Solicit new sales by developing leads and cold calling potential customers.
  • Other duties as assigned


SKILLS AND QUALIFICATIONS

  • Bachelor’s degree or 1+ years of recent experience within the transportation or logistics industry
  • Ability to perform in a deadline-driven environment with rapidly changing priorities
  • High degree of initiative and independent execution
  • Intermediate proficiency in general computer and business software use
  • Some knowledge of time/distance geography is ideal
  • Excellent communication skills
  • Ability to quickly analyze information/written communications and identify potential issues
  • Ability to extract variables from verbal information and use them to formulate and solve basic algebraic expressions 
  • Ability to calculate or closely estimate arithmetic problems in your head


BENEFITS

  • ​Excellent benefits that include health, dental, and vision
  • Paid vacation

(559) 500-1080 

410 W Fallbrook Ave, Ste 211, Fresno, CA 93711

Logistics Coordinator